Maureen Moore recognized as one of Cablefax’s Most Powerful Women 2022
ANCHORAGE, Alaska — GCI Chief Customer Experience Officer Maureen Moore earned a spot on Cablefax Magazine’s Most Powerful Women 2022, an annual power list of leaders across the nation in media and broadband. This recognition is a testament to her contributions to the industry, leadership, innovation and ultimately her steadfast commitment to GCI customers. Moore was recognized alongside leaders from companies like The Walt Disney Co., HBO, Comcast, Amazon and more.
Moore has overseen the execution of integrated wireless and broadband projects across the state and also drove efforts to bring 5G to Alaska’s largest city. Each day she strives to bring digital equity to her home state and plays a critical role in sharing between her industry affiliations and Alaska.
“Maureen asks the right questions to get to the bottom of a difficult topic and then makes it easy to understand and implement for our customers,” said Kate Slyker, GCI chief marketing officer. “She isn’t afraid of change and when she sees something that needs to be done, she acts. She is always searching for what we can be doing better, and she coaches others to do the same.”
Moore is GCI’s first-ever chief customer experience officer — a position that was created for her in 2015. With her multifaceted experience at GCI spanning 25 years, she was uniquely qualified for the job because she understands so many aspects of the company, from front line customer service, to marketing, to data analytics.
“It was a wonderful surprise to learn I was being recognized, not only by my colleagues who nominated me, but also by a trusted industry organization like Cablefax,” Moore said. “And I was very honored to be included with the other 2022 Most Powerful Women.”
In her current position, Maureen is responsible for the overall customer experience strategy for GCI customers. With 25 years of telecom experience, she previously served as vice president of consumer services, with marketing and operations responsibility for GCI’s consumer products, including wireless, Internet, cable TV, and wireline services. She also served on the Alaska Broadband Task Force from 2011-2014 which produced a plan for accelerating the deployment and adoption of broadband technology across Alaska. She graduated from Georgetown University with a degree in Business Administration, double majoring in Finance and Management.
Headquartered in Alaska, GCI provides data, mobile, video, voice and managed services to consumer, business, government, and carrier customers throughout Alaska, serving more than 200 communities. The company has invested more than $4 billion in its Alaska network and facilities over the past 40 years and recently launched true standards-based 5G NR service in Anchorage, now the nation’s northernmost 5G service area. Learn more about GCI at www.gci.com. GCI is a wholly owned subsidiary of Liberty Broadband Corporation (Nasdaq: LBRDA, LBRDK, LBRDP). Learn more about Liberty Broadband at http://www.libertybroadband.com.