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Rural support agents play key role in operation of GCI’s statewide network
More than a dozen of GCI’s rural support agents, instructors, subject matter experts and support staff gathered in Bethel earlier this winter for the company’s first-ever large-scale rural support agent training. Clad in hardhats, high visibility safety vests and cold weather gear, the group got some hands-on experience at local telecom facilities to complement the classroom education components. The weeklong event covered a wide range of topics, including first aid and CPR, workplace safety, site and tower light inspections, facilities and maintenance education and more.
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